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Track Your Order

Tracking details are sent by email after dispatch.

How to track your order

  • Check your dispatch email for a tracking link
  • Use the tracking link once it becomes active
  • Allow time for tracking updates after dispatch
  • Processing 1–3 business days
  • Delivery 6–12 business days
  • Total estimate 7–15 business days

If you need help, contact support@merenlo.co.uk with your order number and the email used at checkout.

Look up your shipment

Open the secure ParcelPanel tracking tool to search by order number, email or tracking number.

Open order tracking

If the tracking tool does not open, go to /apps/parcelpanel or contact support@merenlo.co.uk with your order number.